Florence leads the private wealth client services and operations team at Manulife Private Wealth, drawing on nearly 15 years of experience in the financial services industry. She works closely with high-net-worth and ultra-high-net-worth clients across both domestic and international markets.

Prior to joining Manulife, Florence was instrumental in managing a high mandate portfolio for ultra-high-net-worth clients at UBS Bank (Canada). Her career also includes leading a client support division at the Ontario Pension Board and serving as a portfolio advisor at RBC Royal Bank. 

Florence earned an M.B.A. from the Rotman School of Management and a B.A. with honours from the Dublin Business School. She holds the Chartered Investment Manager and Registered Retirement Consultant designations.

Her fluency in French and additional languages enhances her global perspective, a skill set initially honed through a decade of international experience in the hospitality industry. This linguistic diversity, along with her understanding of sophisticated client needs, offers her unique insight into delivering service excellence.

Outside the office, Florence embraces an active lifestyle. She’s passionate about Brazilian jiu-jitsu, finds balance through yoga, enjoys exploring nature trails with her family and dog, and seeks adventure in scuba diving.